Return & Refund Policy:

1. Introduction: By accessing this website & purchasing our products, PDF & courses, we assume that you accept these all Return & Refund Policy with terms and conditions. Do not continue to use "expertenglish24.com" if you do not agree to all the terms and conditions stated on this page.

2. Eligibility for Refunds: Students who purchase our product & services are eligible to apply for a refund under the following conditions:

• The refund request must be made within 48 hours of purchasing the course.
• A written request for the refund must be sent to our official email address expertalim@gmail.com 
• The request must include a valid reason for seeking the refund.

3. How to Request a Refund: To request a refund, please follow these steps:

• Send an email- expertalim@gmail.com within 48 hours of your purchase.
• Include your full name & details for the purchase and the course name
• Provide a detailed explanation of the reason for the refund request.

4. Processing Refunds:

• Once we receive your refund request, our support team will review it and determine if it meets our refund criteria.
• If your request is approved, we will process the refund to the original method of payment within 7 business days
• You will receive an email confirmation once the refund has been processed.

5. Non-Refundable Items:

• The following items are not eligible for refunds:
• Courses that have been accessed or substantially used
• Courses purchased more than 48 hours ago.
• Any additional fees or services associated with the course.

6. Contact Us: 

If you have any questions or concerns about this Refund Policy, please contact us at:

Email: expertalim@gmail.com 

Phone: +8801740073569

Address: 71/2 Dinnanter-alo, South Vobanipur, Rajbari Sadar, Rajbari

                                                                Last Updated: 11 Oct., 2024